Refund Policy

We strive to ensure our customers are fully satisfied with the services provided. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy explains the conditions under which refunds may be requested and processed.

Eligibility for Refunds

  • Refund requests must be made within 7 business days of the initial purchase or payment.

  • Only payments made directly through our official website or authorized representatives are eligible.

  • Refunds are applicable only for unused services or cases where service delivery has not been initiated.

Non-Refundable Services

  • Any services that have already been activated, processed, or utilized.

  • Administrative, setup, or processing fees.

  • Promotional or discounted packages offered as part of special deals.

Refund Process

  • To initiate a refund request, please contact our support team with proof of purchase and details of your concern.

  • Once your request is reviewed, you will be notified of approval or rejection.

  • Approved refunds will be processed within 10–15 business days to the original payment method.

Service Cancellations

If you wish to cancel an ongoing service, please notify us immediately. Cancellation requests submitted after service activation may not be eligible for a full refund.

Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Please review it periodically to stay informed.

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